Gorilla Grams NZ Privacy Policy
Last Updated: June 2026
At Gorilla Grams NZ, we are committed to protecting your privacy and being completely transparent about how we handle personal information. This policy explains our practices in accordance with the New Zealand Privacy Act 2020.
1. Personal Information We Collect
We collect information that is strictly necessary to provide our singing telegram services, including:
Customer Details: Your name, email address, phone number, and secure payment tokenization details.
Recipient Details: The recipient's name, physical delivery address, and the "fun facts," nicknames, or personal stories you provide for the performance.
Usage Data: Anonymized IP addresses and browsing behavior via website cookies.
2. How We Collect and Use Information
Direct Collection: We collect information directly from you when you fill out our booking forms, surveys, or enquiries.
Indirect Collection (Information Privacy Principle 3A):
When you provide information about a third-party recipient (the gift target), we use this information solely to perform the requested entertainment service.
We rely on your statement that you have the recipient's implied permission to surprise them at their location.
Purpose: We use your data to process transactions, customize comedic poems, coordinate performer arrivals, and send transactional updates.
3. Data Sharing and Storage
We never sell, rent, or trade personal data or submitted background stories to third parties.
Data is shared securely only with essential infrastructure partners (e.g., Stripe for payment handling) and the specific performer assigned to your delivery.
4. Your Rights under the Privacy Act 2020
Any individual has the right to access and request the correction of any personal information we hold about them.
If a recipient requests to see the data submitted about them, we are legally required to provide it. For any data requests, please contact us at [email protected]
5. Cookie Policy
This website uses cookies to enhance your experience:
Essential Cookies: Necessary for the website and booking forms to process your order progress.
Analytics Cookies: We use anonymized Google Analytics to understand how visitors interact with our site.
Marketing Cookies: These help us show relevant Gorilla Grams ads to you on platforms like Facebook, Instagram, or Google.
You can manage or reject non-essential cookies via our website's consent banner.